Delete Your Or4cl3 Account

We're sorry to see you go. Here's how to delete your Or4cl3 account and all the data we hold for it.

Option 1: Delete from the App

1. Open Or4cl3 on your device
2. Go to the More tab
3. Tap Settings
4. Tap Delete Account
5. Confirm the deletion when prompted

Your account and all associated data are deleted while you wait, and the App confirms when it is done.

Option 2: Request Deletion by Email

If you cannot access the app, send an email to privacy@zer000.com with:

• Subject line: "Account Deletion Request"
• The email address associated with your Or4cl3 account

We respond to deletion requests within 30 days. You may be asked to verify your identity first, so that nobody else can delete your account.

Deleting the App Is Not the Same Thing

Removing the Or4cl3 app from your device erases the data stored on that device, but it does not delete your account or the data on our servers. To remove everything, use More → Settings → Delete Account before you delete the app, or email us using Option 2 above.

Deleting Just One Family Member

You don't have to delete your whole account to remove someone. Individual family members — including their birth details — can be deleted on their own from the Family tab in the app, and your account stays intact.

What Gets Deleted

Your account and sign-in	Permanently deleted
Your birth profile and all family member birth data	Permanently deleted
Life facts the Oracle remembered about you	Permanently deleted
Oracle question and response history	Permanently deleted
Journal entries and saved insights	Permanently deleted
Video transcripts and any uploaded audio still held for transcription	Permanently deleted
Feedback and bug reports you submitted	Permanently deleted
Subscription and usage records we hold	Permanently deleted
Push notification device token and preferences	Permanently deleted
Or4cl3 data stored on this device	Erased at the same time

What Is Not Deleted

Your Apple subscription itself	Managed by Apple — cancel it separately
Apple's billing and purchase records	Held by Apple; not accessible to us
Encrypted backups kept for disaster recovery	Overwritten within 90 days
Transaction records required for tax and accounting	Retained as required by law (7 years)
Anonymized, aggregated usage data	No link to your identity
Data under a legal hold or retention obligation	Retained only while required

Cancel your subscription separately. Deleting your Or4cl3 account does not cancel an active Apple subscription. Go to Settings → your name → Subscriptions → Or4cl3 on your device and tap "Cancel Subscription" to stop future billing.

Important Notes

• Account deletion is permanent and cannot be undone
• Deletion happens the moment you confirm — not after a 30-day delay
• We cannot restore your charts, journal entries, or Oracle history afterward
• You can create a new account later, but it starts empty
• Deleting the app alone leaves your account and server data in place