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Or4cl3 Support

Family Astrology & Cosmic Insights

Language / Idioma / भाषा / 语言 / 言語 / لغة:
🇺🇸 English 🇪🇸 Español 🇮🇳 हिन्दी 🇨🇳 简体中文 🇯🇵 日本語 🇸🇦 العربية

Frequently Asked Questions

How do I add family members?
Tap the "Family" tab at the bottom of the app, then tap the "+" button in the top right. Enter your family member's name, birth date, birth time (if known), and birth location. The free tier allows 2 family members; subscribers can add up to 999.
Which astrological system does Or4cl3 use?
Or4cl3 uses Western (Tropical) astrology, which is based on the seasons and focuses on psychological insights. Charts are calculated with the Swiss Ephemeris using the Placidus house system.
How do Or4cl3 questions work?
The Or4cl3 uses AI to provide astrological insights based on your birth chart and current planetary transits. Free users get 1 question per week; subscribers get 99 questions per week (a fair-use cap). Simply tap the Or4cl3 tab and type your question about any aspect of your cosmic journey.
Do I need to know my exact birth time?
While exact birth time provides the most accurate house calculations and predictions, Or4cl3 can still provide valuable insights without it. If you don't know your birth time, the app will use noon calculations, which still gives accurate planetary positions and aspects.
Is my data private and secure?
Yes! Your birth data is stored locally on your device. Or4cl3 conversations are encrypted and stored securely. We never sell your data or share it with third parties. You can export or delete your data at any time from the Settings menu.
Can I use Or4cl3 offline?
Basic chart calculations and saved data work offline. However, the Or4cl3 feature requires an internet connection as it uses AI to generate responses. Timeline predictions and family forecasts are cached for offline viewing once generated.
How do I cancel my subscription?
Subscriptions are managed through your Apple ID. Go to iPhone Settings → [Your Name] → Subscriptions → Or4cl3, then tap "Cancel Subscription". You'll keep access until the end of your billing period.
What languages does Or4cl3 support?
Or4cl3 is fully localized in 6 languages: English, Spanish (Latin American), Hindi, Chinese Simplified, Japanese, and Arabic (with RTL support). The app automatically uses your device's language setting.

Subscription Tiers

Free Tier
  • 2 family members
  • 1 Or4cl3 question per week
  • Basic birth charts
  • Daily forecasts
Or4cl3 Subscription ($4.99/mo)
  • Up to 999 family members
  • 99 Or4cl3 questions per week (fair-use cap)
  • 24-month transit timeline
  • Video transcription (99 per week)
  • Export charts

New subscribers start with a 30-day free trial. The subscription renews automatically at $4.99/month unless cancelled at least 24 hours before the current period ends. Manage or cancel it any time in Settings → your name → Subscriptions on your device. Prices appear in your local currency in the App Store before you confirm a purchase. Full terms are in our Terms of Service.

Technical Requirements

  • iOS 17.0 or later
  • iPhone, iPad, or iPod touch
  • Internet connection for Or4cl3 features
  • 50 MB of available storage

Accessibility

Or4cl3 is fully accessible with VoiceOver support, Dynamic Type, and color contrast options. All features are available to users with disabilities.

Still Need Help?

Contact our support team

support@or4cl3.com

We typically respond within 24 hours

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